BILLING TERMS & CONDITIONS
Last Updated: January 31, 2026
By placing an order on modernblooms.store, you agree to the following financial and billing protocols. These
terms ensure a secure and transparent transaction for both parties.
1. CURRENCY & PRICING
Currency: All prices listed on our website are in Philippine Pesos (PHP).
Price Adjustments: Modern Blooms reserves the right to adjust pricing at any time without prior notice.
Seasonal Surcharges: Prices for specific floral varieties may increase during peak demand periods (e.g.,
Valentine’s Day, Mother’s Day, All Saints’ Day). The price at the moment of checkout is the final price for that
transaction.
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2. MANDATORY PRE-PAYMENT POLICY
No COD: Modern Blooms does not accept Cash on Delivery (COD).
Full Payment Requirement: To secure a delivery slot and begin the 48-hour preparation period, orders must
be paid in full. We do not accept partial payments or “reservations” without full settlement of the invoice.
3. ACCEPTED PAYMENT METHODS
We currently accept the following digital and bank-based payment methods:
Digital Wallets: Cash, Maya, Gotyme
Bank Transfers: (Specify your banks, e.g., BDO, BPI, Unionbank) via InstaPay or PESONet.
Transaction Fees: Any fees incurred during the transfer (e.g., the $15 or 825 InstaPay fee) are the sole
responsibility of the customer. The net amount received by Modern Blooms must match the total order value.
4. PAYMENT VERIFICATION & PROOF
The “Screenshot” Rule: It is the customer’s responsibility to provide a clear, unedited Proof of Payment
(transaction receipt/screenshot).
Validation Period: An order status will remain “Pending” until our finance team verifies the reflection in our
account.
Delayed Verification: If a customer fails to send proof of payment promptly, the 48-hour lead time will be
counted from the moment the proof is finally submitted, not the moment the order was placed on the website.
5. BILLING ERRORS & DISPUTES
Reporting: If you believe you have been overcharged or there is a discrepancy in your billing, you must notify
us at modernbloomsph@gmail.com within 24 hours of the transaction.
Double Payments: In the event of an accidental double payment, the amount can either be converted into
Store Credit (no fee) or refunded via the original payment method (subject to a 5% merchant processing fee).
5. BILLING ERRORS & DISPUTES
Reporting: If you believe you have been overcharged or there is a discrepancy in your billing, you must notify
us at modernbloomsph@gmail.com within 24 hours of the transaction.
Double Payments: In the event of an accidental double payment, the amount can either be converted into
Store Credit (no fee) or refunded via the original payment method (subject to a 5% merchant processing fee).
6. CANCELLATION & RESTOCKING FEES
Administrative Deduction: As noted in our Refund Policy, any approved cancellation requested before the
48-hour preparation window begins is subject to a 30% administrative and restocking fee.
Rationale: This fee covers non-refundable digital transaction fees, bank charges, and the loss of inventory
opportunity for the reserved delivery slot.
7. PAYMENT SECURITY & DATA PRIVACY
No Data Storage: Modern Blooms does not see or store your bank login credentials, PINs, or CV numbers. All
transactions are processed through encrypted third-party platforms (Cash, Maya, or your respective
banking apps).
Compliance: All billing information is handled in accordance with the Philippine Data Privacy Act of 2012.
8. INVOICING
Digital Receipts: Upon successful payment verification, an automated digital order confirmation will be sent
to the email address you have registered. This serves as your primary proof of purchase.
