SHIPPING POLICY
This protects you from courier accidents and recipient issues.
Service Area: Our standard delivery service is restricted to the National
Capital Region (NCR), Philippines.
Delivery Windows & Expectations: ” Standard Window: Deliveries are
conducted between 8:00 AM and 6:00 PM.
No Time Guarantees: While we accept ‘preferred dates,” we do not
guarantee exact arrival times. We are not responsible for delays cause
by Metro Manila traffic, monsoon weather, or courier availability.
Transfer of Risk (Third-Party Couriers): * Independent Logistics: We utilize
third-party services (e.g., Lalamove, Grab).
Risk Handover: All risk of loss, wilting, or damage passes to the customer the
moment the order is handed to the courier at our studio. Modern Blooms is
not liable for accidents, spills, or theft occurring during transit.
Recipient Responsibility & Access: * Accuracy: The customer must provide an
accurate address and a reachable contact number for the recipient.
Unavailability: If the recipient is unreachable, the courier will attempt to
leave the flowers with a concierge, security guard, or neighbor. If delivery is
impossible, the order is deemed “Fulfilled.”
Redelivery Fees: Any redelivery attempt will incur a new dolivery fee, and wo
cannot guarantee flower freshness for redelivered items.
Force Majeure: Modern Blooms is not liable for failures to perform due to
typhoons, flooding, government lockdowns, or major road closures.
